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The staff

Loïc,

Director – entrepreneur
He oversees the hotel as if it were his family’s history. Loïc is also an entrepreneur who knows how to move with the times

• Favourite place : The Puces du Canal flea market in Villeurbanne

• Favourite indulgence : Chocolate fondant, but without chantilly cream

Véronique,

Orchestrating your stay with us
She’s a morning person and knows the hotel like the back of her hand

• Favourite place : The Place des Célestins, when the magnolias are in bloom

• Favourite indulgence : Rosette de Lyon saucisson

Isabelle,

Orchestrating your stay with us
Isabelle, on the other hand, is more likely to be found in the afternoon – her laughter is infectious

• Favourite place : The Parc de la Tête d’Or

• Favourite indulgence : Her Aunty Hélène’s peach and pine nut tart

Sandrine,

« Clefs d’Or » concierge
Restaurants, museums, shows, boutiques… she is full of helpful advice!

• Favourite place : The Fourvière lookout point, walking up through the rose garden

• Favourite indulgence : Salted butter caramel macaroons

PAOLA,

Chambermaid

Kindness and Helpfulness are her watchwords

Her favourite place : Old Lyon

Her favourite food : Mushroom Risotto

SHRIMATI,

Chambermaid

She serves your room-service breakfast with a big smile …and has been doing so for 25 years!

• Her favourite place : The Place Bellecour

Chambermaid: Sébastien Bouillet’s Vanilla Macaroon

SADINA,

Chambermaid

Our latest little housekeeping fairy, and a happy one at that

• Her favourite place : The square in front of Lyon City Hall

• Her favourite food : A huge strawberry gateau

 

MICHELINE,

Chambermaid

She has been treading the corridors of the hotel for 30 years and knows all its little secrets … but shhh … She is very discreet and will not reveal anything!

Adeline,

Reception

You will be charmed by her gentleness … and won over by her enthusiasm!

• Favourite place :  Le Jardin des Chartreux

• Favourite indulgence : Mirabelle tart

Lise-Marie,

Reception

Bubbly and dynamic, she is 100% committed to serving you!

• Favourite place :  L’Esplanade de Fourvière

• Favourite indulgence : All fruit tarts!

Pierre-Alexandre,

Reception

He is “the go-to man” throughout your stay.

• Favourite place :  Les Quais du Rhône

• Favourite indulgence : Andouillette with mustard sauce

Milca,

Breakfast service

Her secret recipe for a good start to the day: a spoonful of good humour and a pinch of joy in your morning coffee!

• Favourite place :  Quartier de la Croix-Rousse

• Favourite indulgence : Bananas in all their forms

Avto,

Night Watchman

Kind and attentive all night long (especially if – like him – you are a football fan!)

• Favourite place :  Le Jardin des Curiosités

• Favourite indulgence : Chicken with chestnuts

Nitya,

Night Watchman

He unobtrusively ensures you have a peaceful night…

• Favourite place :

• Favourite indulgence :