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Privacy policy

LES AUBERGISTES LYONNAIS

Privacy policy LES AUBERGISTES LYONNAIS

Because we attach importance to the protection of your personal data, we wish, by the present policy, to inform you about the way in which La collection des Aubergistes Lyonnais collects and processes your Data via its various sites:

  • https://www.lesaubergisteslyonnais.fr/
  • https://www.leclubdesaubergistes.fr/
  • https://globeetcecilhotel.com/
  • https://www.hotel-phenix-lyon.fr/
  • https://www.hotel-simplon-lyon.com/
  • https://comptoircecil.com/
  • https://comptoirphenix.fr/

1- Who is responsible for Processing?

The data controller is: Les Aubergistes Lyonnais, SAS located at 2 place des Célestins 69002 Lyon, France – SIRET N° 89231713200017.

Loïc Renart – direction@lesaubergisteslyonnais.fr

2- What does this policy apply to ?

This data protection policy applies to all Processing carried out by Les Aubergistes Lyonnais via their websites.
This policy does not apply to the websites of third parties, including those that may be mentioned on our website or other medium via a web link.

3- Definitions

“Personal data” or “Data”: refers to any information that may relate to an identified or identifiable natural person, directly or indirectly (e.g. surname, first name, telephone number, e-mail address, etc.).

“Processing”: consists of one or more operations carried out on personal data, in particular the collection, recording, use, transmission or communication of such Data.

4- What Data do we collect from you?

The Data collected by Les Aubergistes Lyonnais via their websites is solely the data that you agree to communicate to the Aubergistes Lyonnais brands via one of the addresses indicated on the various websites mentioned above, the contact forms or the application space.
If you fill in a form, certain information requested is mandatory. This information is marked with an asterisk. If you choose not to provide this information, Les Aubergistes Lyonnais will not be able to process your request.
Les Aubergistes Lyonnais only collects and processes Personal Data that is relevant, adequate, non-excessive and strictly necessary to achieve the purposes that have been previously determined.

For our restaurant sites :

All online reservations are made via the third-party service TheFork (La Fourchette SAS). As such, TheFork is solely responsible for processing personal data related to reservations.

To consult TheFork’s privacy policy:
https://www.thefork.fr/legal#privacy-policy

For our Hotels sites: D-Edge is responsible for processing personal data related to reservations.

5- Do we collect your IP address and cookies?

During navigation on the website, some of your data is collected by means of “cookies”.

A cookie is a data file that certain websites write to your hard drive when you visit them. It is neither an executable program nor a virus. A cookie file contains information such as user IDs, as well as information about your visit to the website. A cookie cannot read information on your hard disk, nor can it read other cookie files created by other sites.

The deposit of some of our cookies is subject to your consent when you connect to our website.

This is the case for our CMP (consent management platform) tool “Didomi” It allows the user to indicate whether or not they accept the cookies used by the site.
This is also the case for the use of sharing links to social networks present on our website (LinkedIn, Instagram, etc.), which allow you to access video content and share content from our website with other people.

Please note that we have no access to and cannot control the third-party cookies we use.

No cookies are installed on your terminal without your consent, with the exception of those that are strictly necessary for you to browse our website and whose sole purpose is to enable or facilitate your browsing. This is the case for our “WordPress” website configuration tool.

You can modify your choices at any time by clicking on the link at the bottom left of each page of our website or by adjusting your browser settings.

Here are the ways in which you can accept/refuse or delete cookies from our website. The configuration of each browser is different. You can find out how to modify your cookie settings in your browser’s help menu.

– Firefox™ https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences
– Chrome™ https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=fr
– Internet explorer ™ https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
– Safari™ https://www.accepterlescookies.com/comment-accepter-les-cookies-sur-safari.html
– Opera™ http://help.opera.com/Windows/10.20/fr/cookies.html

6- How do we use your Personal Data?

Les Aubergistes Lyonnais undertakes to collect and process your Data in a fair and lawful manner. Les Aubergistes Lyonnais processes Data for explicit, legitimate and specific purposes.
Your Data may be processed for the following purposes:

Response to your contact requests

Emailing (if agreed)

7- What are your rights?

In accordance with the provisions of the amended French Data Protection Act, any person whose Data has been collected by Les Aubergistes Lyonnais has the right to access, rectify and object to their Data on legitimate grounds, the right to erasure, the right to portability of their Data, the right to limit the Processing of their Data, the right to withdraw their consent and the right to lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL).

You also have the right to communicate directives concerning the fate of your Data after your death.

You can exercise these rights by contacting direction@lesaubergisteslyonnais.fr

At any time, you may withdraw your consent to the use of cookies in accordance with Section 5 by clicking on the link at the bottom left of each page of our website or by adjusting your browser settings.

8- Where are your personal data stored?

Your Data is stored in protected and memorized locations on servers controlled by Les Aubergistes Lyonnais or our service providers, which are located either on our premises or on the premises of our service providers.

In general, Les Aubergistes Lyonnais ensures the security of your Data by implementing data protection through the use of physical and logical security measures.

9- How long are your Personal Data kept?

Les Aubergistes Lyonnais only retains your Data for the period necessary to carry out the operations for which it was collected and in compliance with current legislation.

Contact form :

  • Legal basis processing purpose : Responding to your requests for information – Legitimate interest or legal obligation depending on the content of your request.
  • Personal data collected: (different depending on the Aubergistes Lyonnais website: contact form, free quote, recruitment), complete list of requested fields: Type of event to be organized *, date, number of people*, your request*, email*, telephone*, surname*, first name*, comments*, CV*, cover letter.
  • Who has access to your personal data: Authorized personnel at Aubergistes Lyonnais (sales, administration, HR, management, marketing, receptions, room/restaurant managers, site administrators).
  • Shelf life :

Data from the contact form is kept only as long as is necessary to process the request. They may be kept for up to 3 years in the absence of a contractual relationship or subsequent reservation.

Requests for quotations are kept for up to 3 years after the last exchange, in the absence of commercial follow-up. In the event of a reservation, the data is integrated into our customer database and is subject to applicable legal obligations.

Applications are kept for up to 2 years after the last contact with the applicant, unless the applicant objects. In the event of recruitment, the data may be incorporated into the employee’s file.

10- Do we transfer your Data outside the European Union?

Data transmitted via our websites will be processed by the authorised departments of Les Aubergistes Lyonnais and may, where applicable, be shared within the various subsidiaries of Les Aubergistes Lyonnais or transmitted to external service providers acting on behalf of Les Aubergistes Lyonnais in order to meet the purposes described in Section 6. These service providers may be located in countries that do not provide the same level of protection as that offered within the European Union. In this case, Les Aubergistes Lyonnais will ensure that the necessary guarantees are in place to protect your Data.

11- Warnings warnings

We inform you that, with the exception of the Data referred to above, this website is not intended to receive confidential information from you.

– Children and minors: in accordance with the French Data Protection Act (Loi Informatique et Libertés), if you are under 15, please use this website only with the consent of a parent or guardian. We do not intentionally collect data from minors without the consent of a parent or guardian. If we discover that minors are entering Data without the consent of their parents or guardians, we will delete such Data. In the event that a parent or guardian becomes aware that their child has provided us with Data, we invite them to contact us. We will take the necessary steps to remove such information from our database in accordance with applicable legal requirements.

– Sensitive Data: Unless we expressly request or invite you to do so, we ask you not to provide or transmit to us, via our websites, any Sensitive Data, i.e. data on racial or ethnic origin, political opinions, philosophical or religious convictions or other beliefs, health, private life, criminal background (e.g. administrative and criminal proceedings and sanctions), trade union membership or social welfare measures.